Refund Policy
Effective Date: 04/10/2024
At Inconcise, we strive to ensure that you are completely satisfied with your purchase. This Refund Policy outlines the circumstances under which refunds may be issued for our premium code snippets subscription services.
1. Subscription Refunds
1.1 Eligibility for Refunds
Refunds are only available under the following conditions:
- Technical Issues: If you experience technical difficulties accessing the premium content due to a fault on our end that we cannot resolve within a reasonable time frame.
- Accidental Purchase: If you mistakenly purchased a premium subscription and have not accessed or downloaded any premium code snippets, you may be eligible for a refund, provided the request is made within [Insert Number of Days, e.g., 7 days] of the purchase.
1.2 Non-Refundable Circumstances
Refunds will not be issued under the following conditions:
- Change of Mind: If you decide you no longer want the premium service after accessing the premium code snippets.
- Partial Use: If you have used the service partially or downloaded any premium code snippets.
- Subscription Renewal: Automatic renewals of subscriptions are non-refundable unless you cancel before the renewal date. Once renewed, no refund will be issued for that billing cycle.
2. Refund Request Process
To request a refund, please follow these steps:
2.1. Contact our support team at [Insert Email Address] with the following information:
- Your full name and email address used for the subscription.
- A detailed description of the issue or reason for the refund request.
- Your order or transaction ID.
2.2. Our support team will review your request within [Insert Number of Days, e.g., 3-5 business days]. If your request is approved, the refund will be processed to your original payment method.
3. Refund Processing
Once a refund is approved:
- Refunds will be issued back to the original payment method used for the purchase.
- It may take [Insert Number of Days, e.g., 5-10 business days] for the refunded amount to appear in your account, depending on your payment provider.
4. Subscription Cancellations
You can cancel your subscription at any time by accessing your account settings or contacting us at [Insert Email Address].
- Cancelling your subscription prevents future billing, but you will retain access to the premium service for the remainder of the current billing cycle.
- No refunds will be issued for unused portions of your subscription period after cancellation.
5. Contact Information
If you have any questions or concerns regarding this Refund Policy or your eligibility for a refund, please contact us at:
- Email: [Your Email Address]
- Address: [Your Physical Address]